They end up positively surprised by how quickly they communicate and improve their productivity (clients already reported a 70% increase in efficiency ). For instance, people are being required to try out tools like Rocket.chat. In fact, the demand for our type of platform has increased, while numerous taboos about remote working and digital collaboration are being broken.
Gabriel Engel: Fortunately, the impact on our business has been very positive, since our platform is designed to boost teams’ productivity regardless of their location. How did the Coronavirus pandemic affect your business and how are you coping?
Our community includes governments, highly-regulated industries, high-tech companies, banks, and developers collaborating to add extra features and improve Rocket.chat. We’ve never dreamed of building such a collaborative ecosystem! That’s what drives our innovation: the collaboration with a community that’s not just composed by enthusiasts. Currently, 1500+ developers worldwide bring their own ideas and help us to implement new features. Our main drive for innovation is the large community that has gathered around our platform, our product. What started as a side-project ended up becoming a 33M startup, with 12M+ users around the world. And it was on this process that Rocket.chat was born: as a result of observing a market opportunity to create a collaboration and customer engagement platform. I moved back to Brazil to create a company called Konecty, a CRM focused on facilitating the management of any business process. That’s why I’ve decided to go back to the startup world and build my own company. I even tried a corporate career when I was living in London, but the inventor’s side of me was frustrated: there were too many bureaucracies and gatekeepers. I’ve learned from an early age that creating a company was the best way to get your inventions out into the world, so my whole life I’ve been inventing things and starting businesses to turn them into products. I’ve always thought I was going to grow up to become an “inventor” and, in a sense, I think that I’ve fulfilled that dream: Rocket.Chat is my greatest invention. Gabriel Engel: I’ve been passionate about creating things my whole life. When you choose Rocket.Tell us about you, your career, and how you’ve founded or joined Rocket.chat. With thousands of contributors and stars on Github, Rocket.Chat has the world’s largest community of chat developers in the open source communication sector. Users can set up Rocket.Chat on cloud or by hosting their own servers on-premises.
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Everyday, tens of millions of users in over 150 countries and in organizations such as Deutsche Bahn, The US Navy and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.īy opting for Rocket.Chat, users also benefit from free audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, dozens of OAuth providers and unlimited users, guests, channels, messages, searches and files. The result is an increase in productivity and customer satisfaction rates. It enables real-time conversations between colleagues, with other companies or with your customers, across devices on web, desktop or mobile. Rocket.Chat is a customizable open source communications platform for organizations with high standards of data protection.
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